Ed Silberstein went to college at the City University of New York, with a major in Accounting and Political Science. Following, he obtained his Masters of Social Work from Yeshiva University. Ed worked for over 17 years as an Executive Director in Jewish Community Centers in New York and Pennsylvania. It was there he began to develop his skills as a collector. He continued collections work as a part of his career when he left the social work realm and moved into the environmental field in 1987. In 2001, Ed began working solely in a collections capacity. He formed L.E.S., LLC Collections in 2008. His professional background in multiple fields helps him perform “compassionate collections”- taking into account the many factors that contribute to clients being late with payments and treating them with understanding and empathy.